Privacy Policy for Sky Bungalows
At Sky Bungalows, we respect your privacy. This policy outlines how we collect, use, and protect your information.
Information We Collect
- Directly Provided Information:
- Contact Details: Name, email address, phone number.
- Booking Information: Stay dates, number of guests, specific requests or preferences.
- Payment Details: While we collect information necessary for processing payments, actual payment card details are processed by secure third-party payment gateways and are not stored directly by us.
- Communications: Information you provide when contacting us via email or other channels.
- Automatically Collected Information:
- Usage Data: IP address, browser type, operating system.
- Browsing Activity: Pages viewed, time spent on pages, links clicked.
- Device Information: Device type, unique device identifiers.
How We Use Your Information
- To Provide Services:
- Process and confirm your bookings.
- Manage your stay at Sky Bungalows.
- Communicate with you regarding your reservation or inquiries.
- For Improvement & Operation:
- Understand how our website is used to enhance user experience.
- Analyze trends and gather demographic information.
- Maintain the security and integrity of our services.
- For Communication:
- Send important updates or service announcements.
- Respond to your questions and feedback.
- With your consent, send promotional offers or newsletters.
Cookies & Tracking Technologies
- What They Are: Small data files placed on your device.
- Our Use:
- Essential Cookies: For website functionality, like managing your session.
- Analytics Cookies: To understand website usage and performance.
- Preference Cookies: To remember your choices and settings.
- Your Control: You can set your browser to refuse cookies, but some parts of the site may not function properly.
Sharing Your Information
- Service Providers: With trusted third-party vendors who assist in website operation, payment processing, or service delivery (e.g., booking management systems). These providers are bound by confidentiality agreements.
- Legal Compliance: When required by law, subpoena, or other legal processes, or to protect our rights or the safety of others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred.
Third-Party Services
- Our website may contain links to external sites not operated by us. We are not responsible for their privacy practices.
- We use third-party tools (e.g., analytics) that may collect data independently under their own privacy policies.
Your Rights
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Objection: Object to the processing of your data in certain circumstances.
- Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
To exercise these rights, please contact us using the details below.
Data Security
- We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
- No internet transmission or electronic storage is entirely secure; therefore, we cannot guarantee absolute security.
Data Retention
- We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Children's Privacy
- Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
Changes to This Policy
- We may update this Privacy Policy periodically.
- Any changes will be posted on this page with an updated "Last Updated" date.
- We encourage you to review this policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Last Updated: October 26, 2023